Privacy Policy Hub
We at Convergent Software Systems Inc, an ISO 27001:2022 certified company, are committed to protecting your privacy across all our products. Each app may have specific data practices based on its functionality and purpose. You can find privacy policies for each of our apps below.
Convergent Software Systems Inc Online Privacy Policy
At Convergent Software Systems, accessible from www.tdssinc.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Convergent Software Systems and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Convergent Software Systems. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
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Provide, operate, and maintain our website
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Improve, personalize, and expand our website
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Understand and analyze how you use our website
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Develop new products, services, features, and functionality
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
Log Files
Convergent Software Systems follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Convergent Software Systems.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Convergent Software Systems, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Convergent Software Systems has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Convergent Software Systems's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Convergent Software Systems does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Last Updated: January 29, 2025
Convergent Software Systems Inc Application Privacy Policies
TDSS Notify Privacy Policy
1. General
a. This Mobile Application with the name of TDSS Notify ("App/TDSS Notify") is operated by Convergent Software Systems("/We/Our/Us"). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
b. Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.
c. We collect your personal information in order to provide and continually improve our products and services.
d. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can found at the beginning of this policy.
e. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy.
2. How we collect the information
a. From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
I. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
II. Information about your interactions with the products and services offered by our subsidiaries.
3. Information we collect
a. We collect information primarily to provide better services to all of our customers.
b. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.
c. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc...
d. The information about your usage of the App, including crash logs and usage statistics.
e. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.
f. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
4. How we use information
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this App as described in this policy and we may use your information to:
I. Improve our services, App and how we operate our businesses;
II. Understand and enhance your experience using our App, products and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
VIII. Communicate with you about promotions, upcoming events and news about products and services;
IX. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;
X. Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
5. Data Transfer
Last Updated: October 29, 2024
a. Information about our user is an important part of our business and we take due care.
b.We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. Data Security
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
c. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
d. It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.
e. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
f. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
7. Links to Third Party Apps
Our App may, from time to time, contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.
8. Sharing of Personal Information
a. We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal process;
III. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies and terms of use;
IV. In an emergency, including to protect the personal safety of any person; and
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).
9. Children
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
10. Changes to this policy
We may change this policy from time to time. If we make any changes to this policy, we will change the "Last Updated" date below. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
If you have any concern about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.
TDSS NursePoint Privacy Policy
1. General
a. This Mobile Application with the name of TDSS Notify ("App/TDSS Notify") is operated by Convergent Software Systems("/We/Our/Us"). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
b. Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.
c. We collect your personal information in order to provide and continually improve our products and services.
d. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can found at the beginning of this policy.
e. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy.
2. How we collect the information
a. From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
I. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
II. Information about your interactions with the products and services offered by our subsidiaries.
3. Information we collect
a. We collect information primarily to provide better services to all of our customers.
b. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.
c. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc...
d. The information about your usage of the App, including crash logs and usage statistics.
e. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.
f. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
4. How we use information
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this App as described in this policy and we may use your information to:
I. Improve our services, App and how we operate our businesses;
II. Understand and enhance your experience using our App, products and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
VIII. Communicate with you about promotions, upcoming events and news about products and services;
IX. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;
X. Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
5. Data Transfer
Last Updated: October 29, 2024
a. Information about our user is an important part of our business and we take due care.
b.We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. Data Security
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
c. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
d. It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.
e. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
f. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
7. Links to Third Party Apps
Our App may, from time to time, contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.
8. Sharing of Personal Information
a. We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal process;
III. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies and terms of use;
IV. In an emergency, including to protect the personal safety of any person; and
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).
9. Children
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
10. Changes to this policy
We may change this policy from time to time. If we make any changes to this policy, we will change the "Last Updated" date below. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
If you have any concern about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.
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TDSS LinenPoint Privacy Policy
1. General
a. This Mobile Application with the name of TDSS Notify ("App/TDSS Notify") is operated by Convergent Software Systems("/We/Our/Us"). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
b. Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.
c. We collect your personal information in order to provide and continually improve our products and services.
d. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can found at the beginning of this policy.
e. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy.
2. How we collect the information
a. From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
I. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
II. Information about your interactions with the products and services offered by our subsidiaries.
3. Information we collect
a. We collect information primarily to provide better services to all of our customers.
b. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.
c. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc...
d. The information about your usage of the App, including crash logs and usage statistics.
e. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.
f. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
4. How we use information
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this App as described in this policy and we may use your information to:
I. Improve our services, App and how we operate our businesses;
II. Understand and enhance your experience using our App, products and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
VIII. Communicate with you about promotions, upcoming events and news about products and services;
IX. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;
X. Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
5. Data Transfer
Last Updated: October 29, 2024
a. Information about our user is an important part of our business and we take due care.
b.We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. Data Security
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
c. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
d. It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.
e. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
f. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
7. Links to Third Party Apps
Our App may, from time to time, contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.
8. Sharing of Personal Information
a. We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal process;
III. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies and terms of use;
IV. In an emergency, including to protect the personal safety of any person; and
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).
9. Children
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
10. Changes to this policy
We may change this policy from time to time. If we make any changes to this policy, we will change the "Last Updated" date below. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
If you have any concern about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.
Contact Us
Please email support@tdssinc.com with any inquiries regarding this privacy policy.